Refund policy

Thank you for your Purchase...FINAL SALE on ALL SALE and PERSONALIZED items.

Regular Price items can be exchanged for 30 days with proof of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

SALE items and PERSONALIZED items
Only regular priced items may be exchanged, unfortunately sale and Personlized items cannot be exchanged.

If you need to exchange it for the same item, send us an email at customerservice@orientexpressed.com and send your item to: 3446A Magazine Street, New Orleans LA 70115, United States.

Shipping
To exchange your product, you should mail your product to: 3446A Magazine Street, New Orleans LA 70115, United States